I’ve been twice to the pet shop. 1st time with my new puppy (14weeks in my sling as not vaccinated) and today with my dog and my partner. Staff is a bit of a weird one. A bit rude, knows better than you, I felt very overwhelmed by the way the lady took my puppy and left her off the floor. I didn’t like it and never asked for permission. The way she’s was handling her wasn’t rough. The lady and her colleague were also giving advice that I shouldn’t do this or that with my dog. Not listening to what I was saying- although I never asked for their advices. Second time, called to know if they’ve have dogs food in stock. The guy on the phone was talking in a very rude way. Even my boyfriend was surprised of this agressive tone! Came in the shop, said hello 1 time, no answer, 2 times still no reply, so said it a third time and eventually they said it back. From the reviews I’m seeing I’m shocked and it should be reported to animal wellfare. This is pretty bad, and my first gut feeling was the right one, I’d NEVER go back. I think they should do an inspection in this shop and people should report it.
I would personally like to say that this pet shop is amazing! I went there to ask how it’d be like having pet guinea pigs but came out wanting to get a rabbit. I came once more and then the next time I got the rabbit himself. I’ve had him for a week now and he is very happy. Moreover, the staff are very kind and helpful! All of the pets are kept in suitable habitats considering they aren’t kept there forever. They have fish, birds, rodents, hamsters, guinea pigs, rabbits, reptiles including snakes. I would highly recommend going there to rehome a pet.
Just bought a new puppy, went in for some treats and advice. Had a lovely experience. Super knowledge and friendly staff
I took teddy for a grooming and when I got home I noticed that he had fur still sticking up from his ear. So practically every thing was alright. Thanks
This is my second review as it has been removed from Google for some reason. Normally I don’t do open reviews how ever I really felt the need to express how I feel about this place… I have bought 2 budgies from here 3 weeks ago And 1 week later the male Budgie was Ill numerous trips to the vets and my Budgie has died yesterday… The place smells awful 7-11 budgies in one cage disrespectful and unhelpful staff according to other reviews regarding this place they have been selling sick animals as someone has to take action on this pet shop. When I took my budgie to the hospitals ( pets ) they have informed that it could off been sick when you bought it. Please someone help STOP KILLING THE ANIMALS !
