Amazing views of the Thames, Tower Bridge, city views, and beautiful marina at the back. Great location close to many landmarks. Very friendly and accommodating staff who made us feel at home. They were so nice to our 2 years old boy. Staff at the reception, restaurant, room service were all friendly. I didn’t get the named of many nice employees but I remember Grace at the restaurant and the lady manager were super nice! Such great people here. Really great experience. Only thing i would add is the rooms would need some refreshing, renovation. But the bed were comfortable. Would stay again! Will miss this place! Cheers!
Had a great stay here. Nice and clean room overlooking Thames. Had view of half of the tower bridge which looked amazing at night (there are dedicated rooms with full view of tower bridge, but obviously you'd have to pay more for that). Decent space equipped with blow-dryer, iron and ironing board, safe lock. Bathroom was clean but found it a bit small comparatively. And old as well. Can do better with renovation. Amazing staff. Check-in and check-out was smooth. Breakfast was okay. There was a huge line for the breakfast. Apparently we picked the wrong time for breakfast. There are posters in the lift as well as common washrooms that it's busy after 9am and we could avoid rush if we go early. But we didn't imagine it would be this busy! There is parking available on premises, although payable. £25 for 24 hrs which is okay as compared to other 24 hrs parking lot nearby.
The view was incredible from our room! Perfect, undisturbed view of Tower Bridge and the Thames, seeing it all lit up at night was a real treat! The room itself was comfortable, fit for purpose and the staff were lovely. The only negative I can see really were the staff in the vicinity restaurant stood right over us whilst we were eating, which was a little bit uncomfortable. They were polite enough but it made us feel a bit judged as they seemed to be watching us eat.
Lovely hotel, staff friendly and helpful. Rooms luxurious, clean and comfortable. Location amazing, easy to get by a variety of different transport options. Food and drink good, slightly pricey but your in London.. Didn't get chance to see and use all it's facilities but will try to when I hopefully return, can't wait.
