The hotel was easy to find and reach, we found no staff when checking in or during our whole stay. The place looks spectacular for a cheap stay, well decorated and renovated infrastructure, and a beautiful breakfast lounge/lobby area. Everything was taken care of before we reached, and everything felt like self-service and reminded of an air B&B. Very clean and warm, we visited during Christmas and it was -5° in the mornings. So the warmth in the rooms helped a lot. Loved the stay, and would recommend it to everyone who doesn't mind cheap, small rooms to stay in. I would love to come back next winter.
For the price that I paid for it, the overall experience was quite bad. The bathroom wasn't designed properly. It felt like nobody had even tried using it before. There were no clothes hangers in the bathroom and the sink would constantly flood once run for 10 seconds. I asked the receptionist to look into it but there was absolutely nothing done. The walls of the room were quite thin and footsteps from the corridor were easily heard. This caused a lot of disturbance during night and early mornings. The bed felt quite cheap and creaked constantly. The pillows were horrendous, to the point that it was more comfortable sleeping without any pillows.
So I was presently surprised how nice inside the hotel was. The service was amazing. I wish the rooms were a little bit bigger but they did the job. The receptionist was so lovely and the cleaner. The lounge area is a nice size and clean. Everywhere was clean.
Simply put, was ok. Pretty mixed bag. Served a purpose. Pros - easy check in and good process to check in and out. - safe rooms. - friendly staff - clean rooms - good shower Cons - mattress and beds are poor. Really stiff and uncomfortable. - single glazing, very cold in our room (ground floor road facing). - loud. mainly because our room was just off the main entrance and in a high traffic area. - was charged £260 for 2no nights over a weekend. Which upon reflection isnt a great deal for the space. Would perhaps come again if needed cheap accomodation in London, but the beds were seriously poor quality and would hope they improve them in future.
The room was unusually hot but I couldn’t see any radiators to turn the heat off. The air vents where full of thick dust which made the air heavy, I woke up with really puffy eyes feeling irritated. The floor looked like it had not been hoovered before my stay. Just felt dirty and unclean, so all in all not a great stay to be honest. Not worth the money in my opinion.
